Please read these terms carefully before using askflorence.
By accessing or using askflorence ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all users, including visitors, registered users, and organisations.
askflorence is a healthcare safety intelligence platform that aggregates and monitors recall data from public sources including the FDA, CPSC, and USDA. The Service provides:
The information provided by askflorence is for informational purposes only. It does not constitute medical, legal, or regulatory advice. You should always consult qualified professionals before making decisions based on recall data or safety intelligence provided by the Service. askflorence is not responsible for any decisions made based on information provided through the platform.
askflorence aggregates data from public government sources. While we strive to keep information current and accurate, we do not guarantee the completeness, accuracy, or timeliness of recall data. Users should verify critical safety information directly with the relevant regulatory authority (FDA, CPSC, USDA, etc.).
To access certain features, you must create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these terms.
Users may submit community safety reports. By submitting a report, you confirm that the information is accurate to the best of your knowledge and that you have the right to share it. You agree not to submit false, misleading, defamatory, or malicious reports. askflorence reserves the right to remove any content that violates these terms or community standards.
API access is subject to rate limits as defined in your account tier. You may not use the API to:
You agree not to use the Service to:
The askflorence platform, including its design, code, branding, and non-government-sourced content, is owned by askflorence and protected by applicable intellectual property laws. Government recall data aggregated by the Service is in the public domain. You may not reproduce, distribute, or create derivative works from our proprietary platform without written permission.
To the fullest extent permitted by law, askflorence shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, revenue, or business opportunity. Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
We may update these Terms of Service from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance of the revised terms.
These terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of the Service shall be subject to the exclusive jurisdiction of the applicable courts.
If you have questions about these Terms of Service, please contact us via the Contact page.